Showing returns on eCommerce investments has become more and more challenging. Multiple channels, an over-exposed audience, and a highly competitive marketplace means organizations have to become more and more creative (as well as scientific) in their approach to meet their targets. In-house digital marketing teams have developed capabilities over the years, but they still lack the specialization that a digital agency can offer. However, most specialized digital agencies are beyond the reach of mid-sized retailers, or they don't provide customized, end-to-end services.
At Echidna, we offer end-to-end marketing and optimization services. We combine technical expertise with intimate knowledge of eCommerce retailing and a passion to improve your business. Our services are focused towards improving your ROI, and that's how we measure success.
We put a human face to data, calling out trends and insights in a way businesses can understand and take action on. We're also affordable. Our services are designed to be cost effective and to maximize returns on your marketing dollars.
No matter how cutting edge, a solution is useful only to the extent that it works for your business. Our discovery process is designed to obtain a maximum understanding of your business, customers, competition, and technology platform. We use the output as our holy grail to ensure our solution aligns with your business context.
We know you are paying attention to running your business and that it requires all your focus to run it successfully. We make it our business to keep up with industry trends, latest optimization tools and techniques and the eCommerce marketplace, so you don't have to. We bring this knowledge into our engagement and provide you with solutions that are forward looking and cutting edge.
We love numbers and reports. We also love graphs. But we understand most of our clients have questions that need answers, and they don't have the time to dig through complicated data to find them. We pride ourselves in answering your questions directly and providing you with actionable insights, not just numbers, that will impact your business.