We have to come clean right from the start: we’re not perfect. We’re human just like our clients, and just like you. But we do think that we have a different way of doing things when it comes to interacting with clients.
At Echidna, we believe in partnering with clients, not managing them. A wise man named Dale Carnegie once said,
You will be more successful by being interested in others’ success than by trying to get them interested in your success.
And that’s what we believe. We don’t chase our own success; instead, we work with our clients to drive their success, and it just so happens that in doing so, we find success as well. It’s really a win-win for everyone. And at the end of the day, as we try to be good partners instead of managers
You might be wondering what we’re even talking about with the whole “partnership, not management” thing, or you might just be thinking that it sounds nice but we’re just saying that because it sounds good. And we know exactly where you’re coming from. There are way too many companies out there that talk themselves up undeservedly. But to cut through the fluff of what could be a vague idea, here are some of the principles behind our philosophy of client partnership: