Echidna is a new kind of eCommerce agency. Our team has been in your shoes, running eCommerce -- so we understand where you're coming from, and where you want to go.
Our mission is "Customer delight inspired by fresh perspectives," and that's exactly what drives every decision we make.
Let's dig a little deeper. "Customer delight" is like the lifeblood of an eCommerce organization. Delight your customers, and they'll come back for more. They'll put more items in their carts. And they'll tell more of their friends about how great you are. The problem is, delighting customers isn't exactly easy. That's where "inspired by fresh perspectives" comes in. Our team's job is to apply fresh perspectives (expertise, experience, creativity, innovation, specialization -- you get the picture) that will inspire your team to make decisions leading to customer delight. At the end of the day, if your customers are happy, we're happy.