Enterprise eCommerce Retail Challenges

Enterprise eCommerce faces several challenges today, but solutions do exist.

Old eCommerce solutions just won’t cut it anymore, especially in the context of enterprise retail. Consumers are constantly increasing their expectations, so how can retailers keep up? The top five challenges facing enterprise eCommerce retailers are:

  1. Consumers demand amazing mobile experiences.
  2. Consumers also demand seamless experiences across all channels.
  3. Legacy systems are holding retailers back.
  4. Innovation is impaired by upgrade requirements of old platforms.
  5. Current enterprise eCommerce platforms utilize poor payment models.

Luckily, though, there’s a new eCommerce platform that solves these tough issues — Mozu. You might have heard of it, but if you haven’t, it’s an offshoot of Volusion designed for enterprises.

Echidna Team
Echidna Team
Echidna is an eCommerce agency based in Minneapolis. We drive eCommerce transformation, create inspired customer experiences, enable eCommerce technologies, and help retailers attract and convert customers. Feel free to email us with any questions related to eCommerce design, technology, or marketing.
  • John Baker


    From my point of view, the eCommerce business is facing another challenge, related to the fraudulent buyers. I was wondering how Mozu can help online retailers to avoid those buyers and improve their financial performance?

    • Hi John,

      Mozu is able to integrate with other technologies — such as Kount — for fraud prevention and security. More information is available here:

      • John Baker

        Thanks, I also use eBuyersReviewed.com as another online fraud prevention tool.